Meridian International Schools: 40% more admissions from a kanban pipeline
A network of three international schools replaced their spreadsheet-based admissions process with Eduphron's CRM and saw enquiry-to-enrollment conversion jump by 40%.
+40%
Enquiry-to-enrollment conversion
−2 days
Average stage time
3×
Enquiries processed / month
The challenge
Meridian's admissions team was managing 200+ monthly enquiries in a shared spreadsheet. Leads were missed when staff were away. There was no visibility into which stage was causing drop-off, and conversion analytics were produced manually, quarterly.
The solution
Eduphron's admissions CRM gave every enquiry a kanban card with stage, owner, next action, and document checklist. The admissions manager could see the pipeline at a glance and identify stalled cards in seconds.
The results
In term one, conversion improved from 22% to 31%. Stage analysis revealed the 'interview scheduled' stage had a 4-day average wait — reducing it to 2 days by adding a second interviewer accounted for most of the conversion lift.
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